Messages filed or deleted on another Mac or iPhone do not move/remove. New messages don't come in. This only started being a problem in the last two day. I'm having a weird issue with my Outlook, 365, Exchange account in Mac Mail.Find out how to configure your Exchange account in Outlook 2016 for Mac.Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook. By doing so, you can use your email address through your preferred email application. Outlook for Mac clientsYou can configure Exchange accounts on email clients, if they are compatible. Learn more about client support. If you are experiencing issues with an earlier version of Outlook, the UW-Madison Office 365 team recommends upgrading to a newer version of Outlook.For others, we have at least a temporary workaround until Microsoft provides a fix. Thanks to readers of my blog, we have finally fixed the issue for most users. Proceed to step 2.Fixes or workarounds for recent issues in Outlook for MacMany users have reported that Microsoft Outlook for Mac keeps asking for the password of their Office 365 account. If prompted for type of account, select Exchange or Office 365. Launch Outlook to start the account creation wizard.We are sorry for the inconvenience" when using Outlook 2016/2011 for Mac. Error: "Microsoft Outlook has encountered a problem and needs to close. In some cases, the issue you are experiencing may have been fixed in a newer version.Microsoft acknowledges Office 2016-El Capitan crashes but lacks ETA for fix In addition, is it highly recommended that you always make sure you are running the latest version of Office for the Mac. Please review this article for common issue and automated troubleshooting tools.
If you attempt to install/run this version, it will return an error within the "Activate Office" screen: Sign in failed because the password is incorrect or the sign-in name does not exist or Sorry, there was a problem while trying to connect to your account. The version of Office 2011 for Mac downloaded from within Outlook on the web is not compatible with UW-Madison's Office 365 implementation. You will need to subscribe or configure these accounts.In Office 2011 for Mac, installation produces "activation" or "sign-on" error In Outlook 2011 and Outlook 2016 for Mac, accounts that you have full mailbox permissions to - including any linked accounts - will not be added to your account list automatically. Workaround: Install the latest release of Office/Outlook.Performance issues such as slowness when interacting with mail and/or calendar Within the "Productivity" section, click Microsoft Site License. Log into UW-Madison Campus Software Library using your NetID credentials. Delete any Office 2011 application icons from within your dock. Delete any Office 2011 software from your "Applications" folder. In the 'Microsoft Exchange' dialog box, click the "Advanced" tab. In the 'Change Account' dialog box, click More Settings. In the Account Settings dialog box, click the "E-mail" tab and then double-click your Microsoft Exchange Server account. On the "File" tab, click Account Settings in the Account Settings list. Download shrek game for androidA common troubleshooting step for these types of symptoms is to recreate the Outlook local data file for your profile. For more information on how to improve Outlook performance, please review the following document: Office 365 - Get better performance when using Outlook desktop clients.When using Outlook for Windows, you may experience any of the following symptoms: Outlook does not load or takes a long time to load, receive an error during startup, unable to access another account(s) (permission issue), etc Workaround: Performance issues can have a variety of causes. The most common performance issue for Outlook is slowness when completing the following tasks: downloading/syncing mail, loading calendar, interacting with messages, editing calendars, or editing permissions. Click Next, click Finish, and then click Close. If this occurs, do not attempt to shutdown or quit out of Outlook. Error messages can include: "Outlook is not responding" or "Outlook is not working". After completing this, start Outlook and see if the problem persists.Moving, copying, or deleting large quantities of mail may result in an error Outlook not responding, stopped working, freezes or hangsDownloading a large mailbox can result in an errorSending as an address which is not visible in the Global Access List (GAL) can result in an error "Outlook not responding" error or Outlook freezes when you open a file or send mail This may take several minutes. ![]() ![]() This does not occur in Outlook 2016/2011 for Mac. Note: Even though you may have "send as" or "send on behalf of" permissions to another account, this does not mean the account will automatically show up in Outlook 2016/13. If you send an email on behalf of Bucky Badger, the email will appear in your Sent Items folder instead of Bucky's. This should allow for enough space for the "Report Spam" button to be displayed below the disclaimer.In Outlook for Windows, emails "sent as" or "sent on behalf of" another account will appear in the default configured account's Sent Items folder Workaround - Review NetID password change issue for Outlook document.In Office 2013 for Windows, activation produces "The user id or password is incorrect. You may need to reset these credentials. Windows uses a password manager to store your account credentials for certain applications. After you enter the new password and then click to enable the Remember my credentials option, you are again prompted for your credentials. Outlook 365 Exchange Book Outlook Update Your RegistryMake sure to follow the steps to update your registry.If you are having trouble starting Outlook for Windows, or have received the error "Cannot start Microsoft Outlook. If you do not want to uninstall your current version of Office, follow these instructions to install the correct version of Office. Workaround - Uninstall Office 2013 then install the version Office for Windows available to you via Outlook on the web. If you attempt to install/run this version, it will return an error within the activation screen: " The user id or password is incorrect. The version of Office 2013 for Windows downloaded from within the campus software library is not compatible with UW-Madison's Office 365 implementation. Review this Microsoft document for possible solutions.
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